Terms and Conditions

Effective January 1, 2026

J&M Las Cruces Concrete Construction, concretelascruces.com, sales@concretelascruces.com

Accepting these terms

These terms cover your use of this website and any work you ask J&M Las Cruces Concrete Construction to quote or do. By using the site, asking for an estimate or booking work with us, you agree to them.

If you don't agree with any part of these terms, please don't use the site. You can still call us at (575) 222-9080 with questions before you decide anything.

What we do

We're a concrete contractor in Las Cruces, NM. We build driveways, patios, sidewalks, steps, slabs, foundations and other concrete work for homes and businesses in Las Cruces and the cities around it. Our home page lists the services we offer, and our About page explains who we are.

The descriptions on this site are general information. They aren't a promise that a particular method, finish or result fits your property. What we'll actually do for you is set out in your written estimate or contract.

Estimates and pricing

Estimates are free, done on site and come with no obligation. An estimate is based on what we can see and measure when we visit, such as the size of the job, the condition of the ground, access for equipment and the finish you choose.

Some conditions can't be seen until the work is open, like soft or unstable ground under an old slab, buried debris or roots. If we find something that changes the scope or cost, we'll stop, explain it and get your approval before doing extra work.

An estimate stays good for the period written on it. Material prices change, so we may need to update an estimate after that period runs out.

Scheduling and cancellation

We schedule work once you accept the estimate. Concrete depends on the weather, so we may move a pour if heat, wind, rain or cold would weaken the slab, and we'll let you know as soon as we can.

If you need to cancel or reschedule, tell us as early as possible by phone or through our Contact page. If we've already ordered materials or done work on your job, you may owe for those costs, as your estimate or contract describes.

Payment

Payment amounts, due dates and accepted payment methods are set out in your estimate or contract. Unless that document says otherwise, the balance is due when the work is finished.

If a payment is late, we may pause work until the account is current. Where New Mexico law allows, we may also recover the reasonable costs of collecting an unpaid balance.

Your part of the job

You agree to give us safe access to the work area and to tell us about anything we should know, such as underground sprinkler lines, septic systems or property line questions. We aren't responsible for damage to buried items you didn't tell us about.

New concrete needs time to cure, which is the wait before it can take weight. You agree to keep people, pets and vehicles off the new work for the time we give you, because using it early can crack or mark the surface.

Warranty disclaimer

We stand behind our work and want you satisfied with it. Any written warranty for your job is the one in your contract, and it covers only what that document says.

Concrete can develop small cracks as it shrinks and the ground moves, even when it's built right. We cut control joints, which are planned grooves that give cracks a place to form, but no contractor can promise a slab will never crack. Hairline cracks, small color differences and changes caused by ground movement, drainage you control, de-icing salts, heavy loads or lack of care are not defects.

Apart from any written warranty in your contract, this website and our services are provided as they are, without other warranties, to the extent the law allows.

Limits on our liability

To the extent the law allows, we aren't liable for indirect, incidental or consequential losses, such as lost use of a driveway or lost business, that come from our work or from using this website.

To the extent the law allows, our total liability for any claim about a job is limited to the amount you paid us for that job. Nothing in these terms limits liability that can't be limited under New Mexico law.

Using this website

The text, photos and other content on this site belong to J&M Las Cruces Concrete Construction or are used with permission. You may view and share pages for personal use, but you may not copy or reuse the content for business purposes without our written permission.

We try to keep the site accurate and current, but we don't promise it's free of errors or always available. Links to other websites are for your convenience, and we aren't responsible for their content.

Resolving disputes

If you're unhappy with our work or a bill, call us first so we can come out, look at it and try to make it right. Most problems get settled that way.

If we can't settle it between us, either side may suggest mediation with a neutral third party before going to court. Any lawsuit must be brought in the state or federal courts serving Doña Ana County, New Mexico.

Governing law

These terms and any work we do are governed by the laws of the State of New Mexico, without regard to rules that would apply another state's law. This applies to jobs in every city we serve.

Changes to these terms

We may update these terms from time to time, and the version on this page is the one that applies. The terms in place when you signed your estimate or contract still govern that job.

If you have questions about these terms, reach us through our Contact page or call (575) 222-9080.